Zip Locksmith sent Craig to my location. I had to get my locks changed due to lack of security for my family. He was very friendly and very professional. When he came to my house he actually arrived before I returned home by the appointment time I had scheduled. He had everything done before I knew it and was very detailed on the entire process. The price was very affordable and convenient for a spur of the moment security upgrade. Zip Locksmith definitely takes customer satisfaction to a whole new level!I will definitely recommend Craig at Zip Locksmith to anyone I know that needs a security solution.